It was easy to get to coming off the M4. Parking was easy and close. The entrance hall/bar area/dining area were light, bright and airy. It was described as dog friendly. It really was! I was bringing my dog to see a nearby specialist vet. The staff all learnt her name and were very friendly, kind and caring. There is a decent sized area of grass and a wooded area just outside which is especially handy when you have a dog. All the food was lovely and well cooked. The swimming pool, jacuzzi and gym are open to residents.
Heather
September 2024
Booked last minute and found the hotel to be excellent value for money, with extra free facilities like the indoor heated pool.whoch was brilliant for a morning swim with the kids before setting off on the road again. The staff are very welcoming and Mandy in the restaurant is a shining example of a hard working, cheerful, friendly member of staff even in the middle of an extremely busy breakfast service (a group had just come into the dining area and it was chaos, yet she welcomed us with a big smile and kind words for the kids. The room is clean and comfortable, with little welcome treats like coffee & tea bags, custard biscuits etc. We also loved the location on the edge of town (didn't want to go into the city itself) and the easy, free parking.
Ioana
August 2024
I have stayed here several times over the years. always very pleased. Rooms clean, good selection at breakfast, friendly staff, plenty of car parking and a convenient garage next door selling food, papers, personal items etc. which is very useful.
Alfred
June 2024
Big and clean room and bathroom, comfortable bed
Joanna
June 2024
Good location, good food - dinner and breakfast. Buffet breakfast as expected from IHG chain - nice selection, good value. Staff all very helpful and friendly. Nice overall feeling with decor, space, atmosphere. Great to have a decent size pool.
Fiona
May 2024
The bed was comfortable, room was clean and bathroom is lovely and modern
Amy
December 2024
Stayed in a premier twin room which has a fridge with complementary water and fizzy drinks also given crisps and chocolate and robe and slippers. The staff were very friendly and the food included in the dinner bb offer that we booked was excellent, my main course one night took a bit longer to be brought to the table so was offered a large complementary drink which was a lovely gesture. What was also nice was the hotel offered items such as toothbrush toothpaste razors for free if you had forgot to bring. I really enjoyed the swimming and spa pools and also the sauna. The hotel is very near the coate nature park which was lovely, saw lots of wildlife and had a lovely walk would stay at this hotel again.
Haskins
January 2024
Room was comfortable, warm and clean. However, there were a couple of issues in room 127, the standard lamp didn't work, the toilet seat was loose, there wasn't any hot water in the bathroom sink tap but there was in the shower. The bathroom itself was very shabby, especially the door from water damage. When we went for breakfast at 09:00, most of the items were cold, except for the baked beans. The dining room itself was very cold, even the staff complained.
Maurice
November 2024
Unbeatable value for money. Rooms were quiet, the beds were comfortable enough, and breakfast & dinner were very decent.
Emeline
September 2024
Me and my family were happy with the Breakfast, room was to the standard requirement and cleanliness was fantastic. we did like the rooms location and hope to return one day. Reception staff Hanna was very helpful and was able to meet our requirement, Tash very supportive and Yolenyana -Housekeeping supervisor was very supportive and friendly. All staff in the Health club including Nikki were all welcoming. and staff from the breakfast and the bar were all supportive,
Lasana
August 2024
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